Limited Twelve (12) Month Warranty

All of the products we sell are guaranteed for a limited twelve (12) month receipt against defects in materials and workmanship.

Decor Grates Incorporated
Limited Twelve (12) Month Warranty

What our warranty covers:

Decor Grates Incorporated’s limited twelve (12) month warranty covers defects in materials and workmanship in selected products that are sold to Decor Grates Incorporated customers.

Decor Grates Inc. will repair or replace, at its option, the defective products.

What our warranty does not cover:

  • Changes in the look of unlacquered brass and oil-rubbed bronze finishes.
  • Damage to finishes caused by improper cleaning, maintenance, or exposure to weather or other corrosive elements.
  • Incidental or consequential damages. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
  • Cost of removal and re-installation.

If you have a product that falls within the warranty terms outlined above, please contact us.

We will discuss the nature of the problem with you and determine the best course of action. If we ask you to return the product to us for inspection via registered mail, we will contact you within ten (10) working days of receiving the product with an evaluation of your claim, and intended remedies.

How does state or provincial law apply?
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.

Use and Care Manual

Decor Grates Inc manufactures at the highest quality standards to create long lasting decorative floor registers. Proper care and regular maintenance will help to prolong the life of these products. Listed below are the categories of our products and the care instructions:

Brass:

Can be used in any area of your house*. Can be easily cleaned or wiped with any brass cleaning agent and buffed.

*In any high humidity areas, it is recommended to coat your grate with an extra clear coat of oil based sealer to prolong the life of your grate.

Cast Aluminum:

Can be used in any area of your house*. Can be easily cared for by using a dissolver spray and a non-abrasive pad or soft brush to remove any residue. 

*In any high humidity areas, it is recommended to coat your grate with an extra clear coat of oil based sealer to prolong the life of your grate.

Wood:

Can be used in any area of your house*. Can be easily wiped clean with any wood specific cleaner. In dryer areas of your home, be sure to condition the grate with a wood care product to prevent cracking and separation.

*In any high humidity areas, it is recommended to coat your grate with an extra clear coat of oil based sealer to prolong the life of your grate.

Plated:

Can be used in any area of your house*. Can be easily mopped or wiped clean with any mild household cleaner that does not contain bleaching agents. Must then be dried to prevent spotting.

*In any high humidity areas, it is recommended to coat your grate with an extra clear coat of oil based sealer to prolong the life of your grate. 

Plastic:

Can be used in any area of your house. Can be easily mopped or wiped clean with any mild household cleaner that does not contain bleaching agents.

Decor Grates

Find the perfect match for your home or build 

Offering a wide range of high quality grilles and registers at an affordable price, Decor Grates has become a popular option for builders and new home owners. Decor Grates’ products are easy to install, rust proof, and offer unique solutions to improve indoor air quality.

There’s a grate style to match any decor.

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